---
description: Credits consumed for completed generations are generally non-refundable since computational resources were used regardless of output quality. However, if a gene
title: Can I get a refund if I'm not satisfied with the output? | PicX Studio
image: https://picxstudio.com/og-image.jpg
---

Billing & Credits

# Can I get a refund if I'm not satisfied with the output?

Credits consumed for completed generations are generally non-refundable since computational resources were used regardless of output quality. However, if a generation failed due to a system error (not a policy violation or user prompt issue), credits are automatically refunded. For billing disputes, accidental purchases, or plan subscription issues, contact support within 7 days of the transaction and the team will review your case. Subscription plan refunds are handled on a case-by-case basis.

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## What do you want to make next?

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