Can I get a refund if I'm not satisfied with the output?

Credits consumed for completed generations are not returned automatically, since the computing work was done regardless of how you rate the result. If a generation fails, its credits are refunded to your balance automatically. For anything else — a charge you didn't expect, an accidental purchase, a plan you no longer want, or results that clearly went wrong — email [email protected] within 30 days of the charge and we will refund it. Refunds are handled by a person, so tell us what happened.