Credits consumed for completed generations are generally non-refundable since computational resources were used regardless of output quality. However, if a generation failed due to a system error (not a policy violation or user prompt issue), credits are automatically refunded. For billing disputes, accidental purchases, or plan subscription issues, contact support within 7 days of the transaction and the team will review your case. Subscription plan refunds are handled on a case-by-case basis.
Keep exploring
Turn a prompt into a photo-grade image with Nano Banana 2. Headshots, product shots, editorial, art.
Text-to-video and image-to-video with Seedance 2.0. Cinematic motion, camera control, any aspect ratio.
Skip the blank page. Start from hundreds of ready-made prompts for portraits, products, ads, and art.